Who We Are

Our website address is: https://fsacollective.com

This website is operated by FSA Collective, a creative and strategic services company. This privacy policy explains how we collect, use, manage, and protect your personal information when you access or interact with our websites, digital platforms, online services, applications, and any related content or offerings we provide.

This policy applies to all users, including clients, collaborators, event participants, and general visitors to our sites and services.

What Personal Data We Collect and Why

We collect personal data for a range of reasons, depending on how you interact with our platforms. This includes—but is not limited to:

• Contact details (such as name, email address, phone number, social media handle)
• Account or profile information (if applicable, such as username, login credentials, or preferences)
• Purchase and payment information (processed securely via third-party systems)
• Form submissions, applications, feedback, or inquiry responses
• Content submissions (such as uploaded media, text, or creative work)
• Event or program participation details
• Email marketing opt-ins and communication preferences
• Technical data such as IP address, browser type, device ID, referral source, and usage statistics
• Cookies and other tracking data to enhance functionality and analyze behavior across our platforms

We collect this data to:

• Provide and personalize our services
• Respond to inquiries and offer support
• Process transactions, bookings, or sign-ups
• Improve website functionality and user experience
• Communicate updates, promotions, or opportunities
• Protect our platforms from fraud and misuse
• Comply with applicable laws and obligations

Media and Uploaded Content

If you upload images, videos, or other media to our platforms, please avoid including embedded location data (such as EXIF GPS data). Visitors may be able to download and extract that information if it is not removed.

Cookies and Tracking Technologies

Our websites may use cookies and similar tracking technologies to:

• Remember your preferences and log-in status
• Enable core functionality such as form processing or e-commerce
• Analyze site traffic and user behavior
• Deliver targeted or relevant content

Cookies vary in duration and may remain on your device for a single session or persist for longer. You can manage cookie preferences through your browser settings at any time.

Embedded Content from Other Platforms

Our content may include embedded elements (e.g., videos, images, forms, or widgets) from external websites or services. This embedded content behaves as if you visited the originating website and may include third-party tracking, cookies, or data collection beyond our control.

Analytics and Third-Party Tools

We may use trusted tools such as Google Analytics, Meta Pixel, or others to help us understand user interactions, performance, and engagement. These tools may collect anonymized information about how visitors use our services, which helps us improve design, delivery, and functionality.

Who We Share Your Data With

We do not sell your personal information. However, we may share data with:

• Trusted service providers (e.g., email marketing platforms, payment processors, scheduling systems)
• Technology vendors supporting core functionality or security
• Hosting providers, such as IONOS, who may store and process data as part of platform infrastructure
• Legal authorities, when required to comply with applicable laws or protect our rights

Hosting & Infrastructure

Our website is hosted through IONOS (by 1&1 IONOS SE), which may store user data in accordance with their own privacy and security policies. Data processed through IONOS may be stored on servers in the U.S., Europe, or other regions, depending on their operational scope.

For more about IONOS data policies, visit: https://www.ionos.com/terms-gtc/privacy-policy

Data Retention

We retain your data only as long as necessary to fulfill the purpose it was collected for, including:

• Active user accounts or service access
• Booking and transaction records
• Customer support and follow-up
• Legal, financial, or operational documentation

You may request deletion of your data at any time, subject to legal or contractual exceptions.

Your Rights and Choices

You may request the following regarding your personal data:

• Access to the personal data we hold about you
• Correction of incorrect or outdated information
• Deletion of personal data (where permitted)
• Data export or transfer to another provider
• Opting out of marketing or automated messages

To exercise these rights, please contact us using the information below.

Liability Disclaimer

While we make every effort to maintain the security of your data and privacy, FSA Collective is not liable for any unauthorized access, misuse, or breaches that may occur due to third-party services, user negligence, or factors beyond our control. Use of our platforms is at your own discretion, and you agree to these terms by accessing or engaging with our services.

Where Your Data May Be Processed

Depending on the tools or platforms in use, your data may be processed or stored on servers located outside your country of residence, including but not limited to the United States or European Union. All such processing is carried out in accordance with industry standards and applicable data protection laws.

Contact Us

If you have questions about this policy or wish to request changes to your data, contact us at:

📧 support@fsacollective.com